A counsellor smiling during a conversation with a client
A woman holding a cup and looking out of a sunlit window

About Us

Your mental wellbeing, our mission

Prospera is the 360° holistic ecosystem for Mental Health, founded by Dr. Mariam Fayez and Dr. Youstina Abd El Malak. We believe that mental health is the foundation of a flourishing life, and we deliver compassionate, evidence-based counselling — online, confidential, and in your language.

  • Individual counselling sessions
  • Couples counselling
  • Teen counselling
  • Confidential online sessions
  • Personalized care plans
A woman writing in a journal at a desk

vision & mission

What we are here to do

Prospera HC is a 360° holistic ecosystem redefining mental wellness with a compassionate, values-based foundation — because mental health has been neglected, fragmented, and stigmatized for far too long.

Our Vision

To help each and every person in need of mental support, and for Prospera to become the most credible, trustworthy, and impactful company that walks hand-in-hand with clients on their journey toward mental wellness and life transformation in Egypt and beyond.

Our Mission

To deliver comprehensive, evidence-based services including awareness, education, and counselling across a diverse spectrum of service providers. We integrate training programs that foster leadership, emotional intelligence, and resilience for all.

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A counsellor smiling during a conversation with a client

Support every day except Friday: 10 AM - 10 PM

(+20) 01284879999

what we do

Complete care for your mind

We provide comprehensive online mental health care including individual and couples counselling, personalized care plans, and ongoing follow-up — all from the comfort of your home.

  • Individual, Couples & Teen Counselling
  • Personalized Care Plans
  • Ongoing Support & Follow-up
A teenager talking with a counsellor on a sofa

Years of Experience

A man taking part in an online counselling session on a laptop
A person sitting on a windowsill looking out over a city
A woman writing in a journal at a desk

success stories

Your journey with us

  • Evidence-Based Counselling
  • Complete Confidentiality
  • Certified Providers
  • Sessions in different languages

Your mental health is the foundation of everything

Small steps, lasting change

identity & soul

Our Core Values

"We do CARE to leave an IMPACT"

01

Confidentiality

Protecting every client's privacy and creating a safe, stigma-free space for healing.

02

Credibility

Delivering trusted, professional care backed by diverse, qualified providers and evidence-based practices.

03

Compassion

Meeting each soul with empathy, respect, and genuine care rooted in faith-based values — standing firm in integrity and long-term support.

04

Collaboration

Working hand-in-hand with clients, providers, corporates, and communities to build holistic wellness solutions.

05

Commitment

Standing firm in integrity, compliance, accessibility, and long-term support to ensure every journey toward wellness prospers.

frequently asked questions

Got questions? We've got answers!

Prospera HC is the 360° holistic ecosystem for Mental Health. Mental health has long been neglected, fragmented, and stigmatized — we replace isolated consultations with integrated care, linking a diverse team of experts with flexible billing so anyone can heal. From counselling to group programs and retreats, it is one seamless journey in a stigma-free safe space.

Everything we offer, in full:

  • Holistic service model — complete end-to-end virtual solutions
  • Group workshops and group counselling
  • Personalized matching for better value
  • Value-based consultations through diversified experts in mental health
  • A dedicated team supporting clients seamlessly
  • Customized programs based on your needs
  • Awareness campaigns and educational webinars
  • A wide range of payment facilities

After you sign up, we will match you to an available service provider who fits your objectives, preferences, and the type of issues you are dealing with. If you feel your provider isn't a good fit for you, you may elect to be matched to a different provider.

Sessions are held online via secure video call, so you can meet your provider from wherever you feel comfortable. Simply book your preferred date and time on the website, and you'll receive the session details. All you need is a phone or computer and a quiet space.

Absolutely. Confidentiality is the foundation of our work. Everything you share with your provider stays between you, within the professional and ethical standards of mental health care. Your privacy is protected at every step.

Booking takes less than a minute: choose your service, pick an available date and time, and confirm. We are available every day except Friday, from 10 AM to 10 PM, and we offer a wide range of payment facilities. If you have any questions, you can reach us directly on WhatsApp at any time.

You can reach us in different ways — through our website, our mobile app, a phone call, or WhatsApp. You can use different ways at different times as you wish, based on your needs, availability, and convenience.